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Warranty
Citroën C3 - manufacturer warranty

CITROËN WARRANTY

Despite the great professionalism with which your car is manufactured, things can go wrong over time. To preserve your car and allow you to travel without worrying, we go above and beyond and replace defective parts with parts of an equivalent quality to the initial parts.

 

Contact a service centre

THESE ARE THE WARRANTIES THAT COME WITH A BRAND NEW CITROËN:

WARRANTY MANUFACTURING DEFECT PAINT PERFORATION
COVERED DEFECTS Manufacturing defects on parts, except wearing parts (such as brake pads)
 Paint or varnish defect on the original bodywork
 Perforation: corrosion from the inside to the outside of the body
CONTENT OF THE WARRANTY
  • Free repair or exchange of faulty parts
  • Repair or towing costs covered by the warranty if you break down
 Total or partial repair of the paint or varnish to treat the problem
 Repair or exchange of the defective elements on which this perforation appears due to corrosion
DURATION / DISTANCE • 5 years from date of registration
• 100,000 kmwhichever occurs first 
  • 3 years
  • Unlimited km
 • 12 years

STRESS-FREE WARRANTY  

WHERE CAN I FIND THE DETAILS OF THE WARRANTIES?

They are listed in the maintenance and warranty log book that was given to you when you purchased your vehicle.

HOW DOES THE WARRANTY WORK?

When your vehicle breaks down, gets a paint chip or the bodywork gets pierced from the inside to the outside, your reaction should be instinctive. Go straight to a Citroën service centre with your maintenance and warranty log book. Only an authorised Citroën repairer can tell you whether the defect is covered under the Citroën manufacturer warranty.

WHAT HAPPENS IF YOUR CAR CAN'T BE DRIVEN FOLLOWING A BREAKDOWN COVERED BY THE WARRANTY?

  • Call Citroën Assistance on 0800 248 7636 without delay! Because we know your car inside out, we will be in the best position to deal with the problem as quickly as possible.
  • The costs of on-site repair or towing to the nearest Citroën service centre (100 km maximum) are covered.
  • If the work required on your car will take over two hours, your Citroën Service Advisor will offer you a mobility solution to enable you to get back to work.

WHEN YOU SELL YOUR CAR, DOES THE WARRANTY END?

It is transferable, and will apply under the same conditions for the new purchaser for the remaining term of the contract.

IF YOU HAVE A QUESTION ABOUT YOUR CAR WARRANTY, WHO SHOULD YOU CONTACT?

First check your maintenance and warranty log book which was given to you on delivery of your car, where you will find all the useful information on the warranty. If you can't find what you are looking for, contact your Citroën service centre.